OVERVIEW
This website is operated by Classic Himalayan. Throughout the site, the terms “we”, “us”, and “our” refer to Classic Himalayan. Classic Himalayan offers this website— including all information, tools, and services available from this site— to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms and Conditions (“Terms of Service”, “Terms”), including any additional terms and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.
Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any Services. If these Terms are considered an offer, acceptance is expressly limited to these Terms.
Any new features or tools added to the current store shall also be subject to these Terms. You can review the most current version at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates and/or changes on our website. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on a secure e-commerce platform that enables us to provide our authentic Himalayan honey, herbal infusions, and honey-based fruit products safely and efficiently.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including copyright laws).
You must not transmit any worms, viruses, or any code of a destructive nature.
A breach or violation of any Terms will result in immediate termination of your Services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse Service to anyone for any reason at any time.
You understand that your content (not including credit card information) may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service or access to the Service without our express written permission. Headings used in this agreement are for convenience only and will not limit or otherwise affect these Terms.
SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for decisions without consulting primary, more accurate or timely sources. Any reliance on the material on this site is at your own risk. This site may contain certain historical information that is provided for reference only. We may modify the contents of this site at any time, but have no obligation to update any information. You agree it is your responsibility to monitor changes to our site.
SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice. We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.
SECTION 5 – PRODUCTS OR SERVICES (IF APPLICABLE)
(a) Nature of Goods. Our catalog includes natural/single-origin honeys (e.g., Multiflora, Acacia, Jamun Forest, Ajwain), infused honeys (e.g., Ginger, Fennel, Kesar/Saffron, Lemongrass, Ashwagandha), and honey-based fruit products (e.g., Pineapple, Mix Fruit, Strawberry, Gulkand). Natural variation in color, aroma, texture, taste, and crystallization may occur across seasons and batches. (b) Online-Only & Limited Quantities. Certain products or bundles may be available exclusively online and/or in limited quantities. Returns/exchanges follow our Cancellation & Refund Policy. (c) Display Accuracy. We strive to display images/colors/packaging accurately; device settings and lighting can cause differences. Photos are illustrative; packaging/labels may vary with batch or regulatory updates. (d) Ingredients, Allergens & Suitability. Review labels/ingredient lists before use. Not suitable for infants below 12 months. Individuals with allergies to pollen/botanicals should exercise caution. (e) Crystallization. Honey may naturally crystallize; this is not a defect. Gentle warming of the sealed jar in lukewarm water can re-liquefy honey. (f) Batch & Compliance. Labels provide batch/lot, MRP, net quantity, best-before/expiry, and storage instructions per applicable Indian regulations (e.g., FSSAI norms). (g) No Medical Claims. Unless expressly stated, products are not intended to diagnose, treat, cure, or prevent any disease. (h) Order Limits. We may limit sales per person/household/account or region. We may discontinue any product at any time. All descriptions/pricing are subject to change without notice. (i) Defects/Damage/Mismatch. For damaged, leaked, or incorrect products, contact us within the timelines in our Cancellation & Refund Policy with photos and order details.
SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, at our sole discretion, limit or cancel quantities purchased per person, per household, or per order, including orders under the same account/credit card and/or using the same billing/shipping address. If we change or cancel an order, we may notify you via the email/phone/billing address provided at purchase.
You agree to provide current, complete, and accurate purchase and account information for all purchases, and promptly update contact and payment details so we can complete your transactions and contact you as needed.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools over which we have no monitoring, control, or input. You acknowledge that we provide access to such tools “as is” and “as available” without any warranties, representations, or conditions and without endorsement. Any use is entirely at your own risk and discretion, and you should ensure you are familiar with and approve the terms provided by the relevant third-party providers. Future new features/tools are also subject to these Terms.
SECTION 8 – THIRD-PARTY LINKS
Certain content, products, and services available via our Service may include materials from third parties. Third-party links may direct you to websites not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not be liable for third-party materials or websites, or for any other materials, products, or services of third parties. Review third-party policies and practices before any transaction. Complaints, claims, or questions regarding third-party products should be directed to the third party.
SECTION 9 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If you submit ideas, suggestions, proposals, plans, or other materials (collectively, “comments”), you agree that we may at any time edit, copy, publish, distribute, translate, and otherwise use in any medium any comments you forward to us. We are under no obligation (1) to maintain comments in confidence; (2) to pay compensation; or (3) to respond.
We may, but have no obligation to, monitor, edit, or remove content we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable or that violates any party’s intellectual property or these Terms.
You agree your comments will not violate any right of any third party and will not contain unlawful/abusive/obscene material or malware. You may not use a false email address or mislead us or third parties as to the origin of comments. You are solely responsible for any comments you make and their accuracy.
SECTION 10 – PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy available on this website.
SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping charges, transit times, or availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend, or clarify information in the Service or on any related website, including pricing information, except as required by law. No specified update or refresh date should be taken to indicate that all information has been modified or updated.
SECTION 12 – PROHIBITED USES
In addition to other prohibitions set forth in the Terms, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform unlawful acts; (c) to violate any applicable laws or regulations; (d) to infringe upon our or others’ intellectual property rights; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate; (f) to submit false or misleading information; (g) to upload or transmit viruses or other malicious code; (h) to collect or track others’ personal information; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website. We reserve the right to terminate your use of the Service for violating any prohibited use.
SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent, or warrant that your use of our Service will be uninterrupted, timely, secure, or error-free, nor that results obtained will be accurate or reliable. You agree that we may remove the Service for indefinite periods or cancel the Service at any time, without notice.
You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products delivered to you are (except as expressly stated) provided “as is” and “as available”, without warranties or conditions of any kind, express or implied, including implied warranties/conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall Classic Himalayan, our directors, officers, employees, affiliates, agents, contractors, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind (including lost profits, revenue, savings, data, replacement costs) arising from your use of the Service or any products procured using the Service, or for any other claim related in any way to your use of the Service or any product, even if advised of the possibility. Where limitation of liability is restricted by law, our liability shall be limited to the maximum extent permitted.
SECTION 14 – INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Classic Himalayan and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms or the documents they incorporate by reference, or your violation of any law or the rights of a third party.
SECTION 15 – SEVERABILITY
If any provision of these Terms is determined to be unlawful, void, or unenforceable, such provision shall be enforceable to the fullest extent permitted by law and the unenforceable portion shall be deemed severed. Such determination shall not affect the validity and enforceability of any other remaining provisions.
SECTION 16 – TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive termination of this agreement. These Terms are effective unless and until terminated by either you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use our Services or when you cease using our site. If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms, we may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or we may deny you access to our Services (or any part thereof).
SECTION 17 – ENTIRE AGREEMENT
Failure by us to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
These Terms and any policies or operating rules posted by us on this site or in respect to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written. Any ambiguities in interpretation shall not be construed against the drafting party.
SECTION 18 – GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India.
SECTION 19 – CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes constitutes acceptance of those changes.
SECTION 20 – CONTACT INFORMATION
Questions about the Terms of Service should be sent to: support@classichimalayan.com
Classic Himalayan
Una, Himachal Pradesh, India
(Replace with your full legal address, CIN/GST if applicable, and phone.)