Return and refund policy

Refund & Return Policy

We value your trust and strive to provide the best quality products. If you are not completely satisfied with your purchase, we’re here to help.


Returns & Exchanges

  • Products are eligible for return or exchange within 7 days of delivery.

  • Items must be unused, unopened, and in their original packaging.

  • Returns requested after 7 days from the delivery date will not be accepted.


Refunds

  • Once we receive and inspect the returned item, we will notify you about the status of your refund.

  • If approved, the refund will be processed to the original payment method within 5–7 business days.

  • Shipping charges (if any) are non-refundable.


Non-Returnable Items

  • Opened, used, or damaged products

  • Items purchased during special sales or promotions

  • Products without original packaging or invoice


Damaged or Wrong Products

  • If you receive a damaged or incorrect product, please contact us within 48 hours of delivery.

  • Customers must share clear images or videos of the product and packaging for quick verification and resolution.


How to Initiate a Return

To request a return or exchange, please contact us at:

📍 VPO Gagret, Tehsil Ghanari, Distt Una
📞 +91-98178-71710