Shipping Policy

Shipping Policy

Shipping Policy

This Shipping Policy governs the shipment and delivery of products purchased from Classic Himalayan (“we,” “us,” or “our”) through www.classichimalayan.com

By placing an order on our Website, you agree to the terms outlined below.

1. Order Processing


  • Orders are processed within 1–2 business days after successful payment confirmation.

  • Orders are not processed, shipped, or delivered on Sundays or public holidays.

  • We reserve the right to cancel or hold orders in cases of suspected fraud, incorrect pricing, or incomplete information.

2. Shipping Coverage


  • We currently ship only within India.

  • We do not offer international shipping unless explicitly stated on the Website.

3. Delivery Timelines


  • Estimated delivery time is 3–7 business days from the date of dispatch.

  • Delivery timelines are estimates only and not guaranteed.

  • Delays caused by courier partners, force majeure events (including but not limited to natural disasters, strikes, governmental actions), or incorrect customer information shall not be considered a breach of this policy.

4. Shipping Charges


  • Shipping fees, if applicable, are displayed at checkout and are non-refundable once the order is shipped.

  • Free shipping offers, if any, are subject to change or withdrawal without prior notice.

5. Transfer of Risk & Ownership


  • Risk of loss and title for products pass to the customer upon handover of the shipment to the courier partner.

  • We are not responsible for delays, damage, or loss occurring after dispatch, except as required under applicable law.

6. Incorrect or Incomplete Address


  • Customers are solely responsible for providing accurate shipping details.

  • Orders returned due to incorrect or incomplete addresses will not be re-shipped unless additional shipping charges are paid.

  • No refunds will be issued for orders undelivered due to customer error.

7. Damaged, Missing, or Tampered Packages


  • Any claim for damaged, missing, or tampered packages must be reported within 48 hours of delivery, along with clear photo/video evidence.

  • Claims submitted after 48 hours may be rejected at our sole discretion.

  • Our liability, if any, shall be limited to replacement of the product or store credit only.

8. Non-Delivery or Lost Shipments


  • In the event of non-delivery or lost shipments confirmed by the courier partner, our responsibility shall be limited to reshipping the product or issuing store credit.

  • Cash refunds shall be issued only if mandated by applicable law.

9. No Liability for Delays


  • We shall not be liable for any indirect, incidental, or consequential damages arising from delayed delivery, including but not limited to loss of business, loss of use, or inconvenience.

10. Policy Modifications


  • We reserve the right to modify this Shipping Policy at any time without prior notice.

  • Changes will be effective immediately upon posting on the Website.

11. Contact Information

For shipping-related queries, please contact:

Trade Name: HIMALAYA APIARIES
Legal Name : ARUN KUMAR
GSTIN :02AOPPM5621Q1ZH
Address : VPO: Gagret, Una Road, Main Bazar, Una, Himachal Pradesh, 177201